Shipping policy
WHEN SHOULD I EXPECT MY ORDER?
After your order is placed, you will receive an email confirming your order. From there, your order will be picked & processed by a member of our team.
We aim to dispatch all orders within 1 working day. The cut off point for orders is 11am. All orders placed before 11am will be collected by our courier that afternoon & delivered within 1-2 days.
PLEASE NOTE: During times of promotion this delivery time may be extended to up to 2-3 working days. We will contact you directly if there is a delay or issues with your order. We use an external courier company & therefore cannot guarantee delivery times if delayed by them due to situations beyond our control.
SHIPPING CHARGES
The shipping charge within Ireland is €6.
FREE shipping on all orders over €99.
INTERNATIONAL SHIPPING
We offer DHL Express international shipping to the following countries:
COUNTRY RATE (€)
UNITED KINGDOM - €23.50
FRANCE – 24.50
ITALY – 27.50
AUSTRIA – 27.50
BELGIUM – 24.50
BULGARIA – 26.00
CROATIA – 26.00
CYPRUS – 26.00
CZECH REPUBLIC – 26.00
DENMARK – 27.50
GERMANY – 24.50
FINLAND – 27.50
GREECE – 27.50
POLAND – 26.00
PORTUGAL – 27.50
SPAIN – 27.50
SWEDEN – 27.50
SWITZERLAND – 29.00
TURKEY – 49.00
THE NETHERLANDS – 24.50
HUNGARY – 26.00
ICELAND – 34.00
LATVIA – 26.00
LITHUANIA – 26.00
LUXEMBURG – 24.50
MALTA – 26.00
NORWAY – 29.00
ROMANIA – 26.00
SLOVENIA – 14.00
SLOVAKIA – 26.00
AUSTRALIA - 45.00
CANADA - 37.50
WHO WILL DELIVER MY ORDER?
We ship all of our International orders with DHL Express, Domestic Irish Orders are shipped with anPost
HOW CAN I TRACK MY ORDER?
We use An Post for all deliveries & if your package is delayed please contact our customer service team at hello@sheneilshoes.com or give us a call on 091 788405 & we will provide you with a tracking number that you can check the whereabouts of your package on An Post's website anpost.com or if you would prefer we will happily track your package for you & let you know asap.