WHEN SHOULD I EXPECT MY ORDER?

After your order is placed, you will receive an email confirming your order. From there, your order will be picked & processed by a member of our team. 

We aim to dispatch all orders within 1 working day. The cut off point for orders is 11am. All orders placed before 11am will be collected by our courier that afternoon & delivered within 1-2 days. 

PLEASE NOTE: During times of promotion this delivery time may be extended to up to 2-3  working days. We will contact you directly if there is a delay or issues with your order. We use an external courier company & therefore cannot guarantee delivery times if delayed by them due to situations beyond our control.

SHIPPING CHARGES

The shipping charge within Ireland is €5.

FREE shipping on all orders over €60.

INTERNATIONAL SHIPPING

We offer standard international shipping (3-7 workings days) to the following countries:

COUNTRY € RATE

UK - 10.00
FRANCE – 15.00
ITALY – 18.00
AUSTRIA – 15.00
BELGIUM – 13.00
BULGARIA – 16.00
CROATIA – 16.00
CYPRUS – 21.00
CZECH REPUBLIC – 16.00
DENMARK – 12.00
GERMANY – 15.00
FINLAND – 17.00
GREECE – 21.00
POLAND – 18.00
PORTUGAL – 16.00
SPAIN – 18.00
SWEDEN – 14.00
SWITZERLAND – 16.00
TURKEY – 18.00
THE NETHERLANDS – 16.00
HUNGARY – 20.00
ICELAND – 21.00
LATVIA – 19.00
LITHUANIA – 20.00
LUXEMBURG – 21.00
MACEDONIA – 20.00
MALTA – 20.00
NORWAY – 24.00
ROMANIA – 24.00
SLOVENIA – 17.00
SLOVAKIA – 15.00
AUSTRALIA - 32.00
UNITED STATES - 22.00
CANADA - 20.00

WHO WILL DELIVER MY ORDER?

We ship all of our orders with An Post.

HOW CAN I TRACK MY ORDER?

We use An Post for all deliveries & if your package is delayed please contact our customer service team at hello@sheneilshoes.com or give us a call on 091 788405 & we will provide you with a tracking number that you can check the whereabouts of your package on An Post's website anpost.com or if you would prefer we will happily track your package for you & let you know asap.