Delivery
WHEN SHOULD I EXPECT MY ORDER?
After your order is placed, you will receive an email confirming your order. From there, your order will be picked & processed by a member of our team.
We aim to dispatch all orders within 1 working day. The cut off point for orders is 11am. All orders placed before 11am will be collected by our courier that afternoon & delivered within 1-2 days.
PLEASE NOTE: During times of promotion this delivery time may be extended to up to 2-3 working days. We will contact you directly if there is a delay or issues with your order. We use an external courier company & therefore cannot guarantee delivery times if delayed by them due to situations beyond our control.
SHIPPING CHARGES
The shipping charge within Ireland is €6.
FREE shipping on all orders over €99.
INTERNATIONAL SHIPPING
We offer standard international shipping to the following countries:
COUNTRY RATE (€)
UNITED KINGDOM - €9.00 FRANCE – 15.00
ITALY – 22.00
AUSTRIA – 13.00
BELGIUM – 9.00
BULGARIA – 18.00
CROATIA – 13.00
CYPRUS – 28.00
CZECH REPUBLIC – 13.00
DENMARK – 15.00
GERMANY – 8.00
FINLAND – 18.00
GREECE – 19.00
POLAND – 14.00
PORTUGAL – 14.00
SPAIN – 14.00
SWEDEN – 15.00
SWITZERLAND – 15.00
TURKEY – 24.00
THE NETHERLANDS – 13.00
HUNGARY – 14.00
ICELAND – 34.00
LATVIA – 12.00
LITHUANIA – 16.00
LUXEMBURG – 9.00
MACEDONIA – 26.00
MALTA – 19.00
NORWAY – 16.00
ROMANIA – 23.00
SLOVENIA – 14.00
SLOVAKIA – 14.00
AUSTRALIA - 45.00
CANADA - 27.00
WHO WILL DELIVER MY ORDER?
We ship all of our orders with An Post.
HOW CAN I TRACK MY ORDER?
We use An Post for all deliveries & if your package is delayed please contact our customer service team at hello@sheneilshoes.com or give us a call on 091 788405 & we will provide you with a tracking number that you can check the whereabouts of your package on An Post's website anpost.com or if you would prefer we will happily track your package for you & let you know asap.