Delivery

When should I Expect My Order?

After your order is placed, you will receive an email confirming your order. From there, your order will be picked & processed by a member of our team. 

We aim to dispatch all orders within 1 working day. The cut off point for orders is 11am. All orders placed before 11am will be collected by our courier that afternoon & delivered within 1-2 days. 

PLEASE NOTE: During times of promotion this delivery time may be extended to up to 2-3  working days. We will contact you directly if there is a delay or issues with your order. We use an external courier company & therefore cannot guarantee delivery times if delayed by them due to situations beyond our control.

Shipping Charges

The shipping charge within Ireland is €5.00

International Shipping

Unfortunately at this time we don’t provide International Shipping through our website. For International shipping information please contact our customer service team at info@sheneilshoes.com or +353 91 788405 & we will provide you with a shipping charge from An Post.  

Who Will Deliver My Order?

We ship all of our orders with Fastway courier service.

How can I Track My Order?

We use Fastway couriers for all Irish deliveries & if your package is delayed please contact our customer service team at info@sheneilshoes.com or give us a call on 091 788405 & we will provide you with a tracking number that you can check the whereabouts of your package on the Fastway website www.fastway.ie or if you would prefer we will happily track your package for you & let you know asap.